Frequently asked
questions.

Hand-finished metalware naturally varies in hammer marks, surface texture and tone. Photography also renders metal differently under different light. These small differences are part of each piece's character.

Yes. These are living metals and develop a natural patina with time, handling and washing. Many people value this deepening tone as part of the object's story.

We recommend hand washing with mild soap and a soft sponge, followed by immediate drying. Avoid abrasive pads and prolonged soaking. Always follow any specific guidance included with your piece.

Available destinations, shipping options, charges and delivery estimates are shown during secure checkout based on your address and order.

Reply to your order confirmation email with your order number and a clear description of the issue. For damage, keep the packaging and include photographs.

Yes. Delivery and payment details are completed through Shopify's secure checkout, which opens in a new window after you review your bag.